Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
OK4WD collects and uses Users personal information for the following purposes:
* To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
* To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
* To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
* To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
* To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
* To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
SMS and Texting Policy
Consent to Receive SMS Communications
By providing your phone number to OK4WD, you consent to receive SMS (Short Message Service) and MMS (Multimedia Messaging Service) messages from us, including but not limited to order updates, account notifications, promotional offers, and customer service communications. Your consent is not a condition of purchase.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained from any third parties.
Opting Out of SMS Communications
You may opt out of receiving SMS messages from OK4WD at any time by replying with “STOP” to any message you receive. After opting out, you may receive a final confirmation message, and you will no longer receive SMS communications unless you opt back in. If you experience issues with the messaging program, reply with "HELP" for assistance or contact customer service at cs@ok4wd.com or (908) 454-6973.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. OK4WD is not responsible for any charges you may incur for receiving SMS messages.
Frequency of Messages
The frequency of SMS messages may vary based on account activity, order updates, and promotional offers. OK4WD does not guarantee a specific number of messages per month.
Mobile Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Service availability may be affected by carrier network conditions.
Data Privacy and Security
We respect your privacy and will handle your personal information in accordance with our Privacy Policy. We do not share or sell your phone number to third parties for their marketing purposes.
Changes to this SMS Policy
OK4WD reserves the right to update or modify this SMS policy at any time. Any changes will be posted on our website, and continued use of our services after changes constitute acceptance of the revised policy.
For further inquiries, contact cs@ok4wd.com or call (908) 454-6973.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.
Pricing
We strive to ensure that all prices displayed on our website are accurate and up-to-date. However, in the event that a pricing discrepancy occurs, we reserve the right to correct the error and revise the price accordingly. If you have placed an order for a product that was listed at an incorrect price, we will notify you of the discrepancy and provide you with the option to either cancel your order or proceed with the corrected price.
We are not liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from pricing discrepancies on our website. We reserve the right to modify the prices of our products at any time, without prior notice.
Changes to this privacy policy
OK4WD has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Additional Privacy Disclosures for California Residents
This section applies only to California residents. It describes how we collect, use, and share Personal Information of California residents in operating our business, and their rights concerning that Personal Information. For the purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act (CCPA).
Your California Privacy Rights
As a California resident, you have certain rights regarding your Personal Information, including:
a. The right to know what Personal Information is being collected about you.
b. The right to know whether your Personal Information is sold or disclosed and to whom.
c. The right to say no to the sale of Personal Information.
d. The right to access your Personal Information.
e. The right, in certain circumstances, to delete the Personal Information collected from you.
f. The right to equal service and price, even if you exercise your privacy rights.
Exercising Your Rights
To exercise any of your rights as described in this section, please submit a request to us at cs@ok4wd.com. We will respond to verifiable requests received from California residents as required by law.
Data Sales Opt-Out and Opt-In Rights
OK4WD does not sell your Personal Information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law.
Categories of Personal Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, the website has collected the following categories of personal information from its consumers within the last twelve (12) months: Identifiers, Commercial information, Internet or other similar network activity, Geolocation data, Professional or employment-related information.
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the business purposes described in the “How We Use Collected Information” section above.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
a. Deny you goods or services.
b. Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
c. Provide you a different level or quality of goods or services.
d. Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Changes to Our Privacy Notice
OK4WD reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
Additional Privacy Disclosures for Nevada Residents
Pursuant to Nevada law, Nevada residents may opt-out of the sale of their personal information. OK4WD does not sell your personal information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. If you have questions or wish to exercise your rights under Nevada law, please contact us at cs@ok4wd.com.
Additional Privacy Disclosures for Virginia Residents
This section applies only to Virginia residents. The Virginia Consumer Data Protection Act (CDPA) grants certain rights concerning the personal data collected by OK4WD.
Your Virginia Privacy Rights
As a Virginia resident, you have certain rights regarding your personal data, including:
a. The right to access your personal data.
b. The right to correct inaccuracies in your personal data.
c. The right to delete personal data.
d. The right to obtain a copy of your personal data in a portable and readily usable format.
e. The right to opt-out of targeted advertising and profiling in furtherance of decisions that produce legal or similarly significant effects.
Exercising Your Rights
To exercise any of your rights as described in this section, please submit a request to us at cs@ok4wd.com. We will respond to verifiable requests received from Virginia residents as required by law.
Processing of Personal Data
OK4WD may process personal data for the purposes outlined in the “How We Use Collected Information” section above. We do not process personal data for purposes that are materially incompatible with those mentioned herein without providing notice.
Non-Discrimination
OK4WD does not discriminate against you for exercising any of your CDPA rights.
Additional Privacy Disclosures for Maine Residents
This section applies only to Maine residents. OK4WD recognizes the importance of protecting the privacy of personal information.
Limitations on the Use of Personal Information
We will not use any personal information about our customers from Maine for purposes beyond what is necessary and authorized for the services we provide. We do not sell, lease, rent, or otherwise disclose your personal information to any third party for the purpose of allowing them to market their products or services to you.
Your Rights
As a Maine resident, you have the right to inquire about the personal information that we have collected about you, and to request the correction or deletion of such information.
Additional Privacy Disclosures for Vermont Residents
This section applies only to Vermont residents. OK4WD adheres to Vermont's laws regarding data privacy and protection.
Limitations on the Use of Personal Information
We will not use any personal information about our customers from Vermont for purposes beyond what is necessary and authorized for the services we provide. We do not sell, lease, rent, or otherwise disclose your personal information to any third party for the purpose of allowing them to market their products or services to you.
Your Rights
As a Vermont resident, you have the right to inquire about the personal information that we have collected about you, and to request the correction or deletion of such information.
Contacting Us
If you have any questions or comments about this notice, the ways in which OK4WD collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
OK4WD
www.ok4wd.com
OK4WD 2621 NJ-57 Stewartsville, NJ 08886
(908) 454-6973
cs@ok4wd.com
This policy was last updated on 6/14/2023.